Returns Policy

A positive and memorable customer experience is what will make our project achieve what we hope to do.
As coffee is a perishable and organic product which is roasted to order, we don't offer offer returns on coffee purchases. If you are unhappy with how your coffee tastes, please email hello@sanctuarycoffee.co.uk within 14 days of placing order along with your order number and we will gladly take the time to find out which coffees you like and send you a replacement free of charge.
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